In an attempt to incorporate the doctrine of universalisation of social security, the gig workers are brought into the ambit of the labour laws for the first time, with the provision of some welfare measures under the Code on Social Security, 2020. The three other codes are silent on the policies towards gig workers. While the codes are yet to be implemented, there are many questions pertaining to the clarity of the codes and how to implement them effectively to meet the intended objectives.
Workers' calls for governmental regulation on minimum wages and social security provisions for drivers continue to be sidestepped by Ola, Uber and other taxi aggregators.
Based on the interviews of metered taximen and aggregator drivers, news reports, and a review of aggregators’ operations in different countries, the many violations by the aggregator companies are brought forth. By reviewing the ground realities with regard to the companies’ blogs, their promises, and six different policy drafts aimed at regulating Uber and Ola, the need to see beyond and question the discourse of scientific rationality that frames their operations is highlighted.
The article “Tech in Work: Organising Informal Work in India” (EPW, 20 May 2017) by Aditi Surie fails to critically examine the tall claims made by platform economy companies like Uber and Ola. A field study in Mumbai points towards the increasing precarity for drivers therein, in stark contrast to the claims of these companies of “formalising the taxi system,” instituting transparency and regulation, and creating the new category of “driver–entrepreneur.”