ISSN (Print) - 0012-9976 | ISSN (Online) - 2349-8846

Articles by Jennifer SpencerSubscribe to Jennifer Spencer

Participation through WhatsApp in Urban Waste Management

Using the cases of two participatory policies for waste management in Mumbai—Advanced Locality Management and Swachh Mumbai Prabodhan Abhiyan—this paper explores WhatsApp as a platform for citizen–government interactions in urban policy implementation and its impact on participation and waste management outcomes.

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